Concierge AI Chatbot Privacy
Holmegarth Limited (“we,” “us,” or “our”), located at [Insert Holmegarth Limited Address Here], acts as the Data Controller for personal data collected through our Concierge AI chatbot service. This chatbot, referred to as “Concierge AI,” is an AI-powered webchat facility provided by Holmegarth Limited.
When you interact with Concierge AI, we collect the following types of data:
Name: If provided by you during the chat.
Email Address: If provided by you during the chat.
Conversation Content: The full text of your conversations with Concierge AI.
We use this data for the following purposes:
Responding to Inquiries: To answer your questions and address your requests.
Improving Services: To analyze conversation data to improve the performance and accuracy of Concierge AI, and to enhance our overall service offering.
Your data is processed by Holmegarth Limited. To provide the Concierge AI service, we also utilize sub-processors, including but not limited to: Google (specifically, Google Gemini) and OpenAI. These sub-processors assist us in analyzing conversation data, generating responses, and improving the chatbot’s functionality. We have data processing agreements in place with all of our sub-processors to ensure they protect your personal data in accordance with applicable data protection laws, including the GDPR.
For more information about our data processing practices, please see our full privacy policy available at https://holmegarth.com/privacy-policy/
Recent Comments